Shipping policy

At Truff’elle, we take great care in delivering our handcrafted, bio-fermented skincare from our home in the Barossa Valley, Australia, to your doorstep.

Processing Times: All orders are processed within 1–3 business days. You will receive a notification with tracking information as soon as your order has been dispatched.

Domestic Shipping (Australia): We offer standard and express shipping options via Australia Post. Standard shipping typically takes 3–7 business days, while Express shipping takes 1–3 business days.

International Shipping: We currently ship to over 90 regions worldwide. International shipping typically takes 7–21 business days depending on your location. Please note that customers are responsible for any local customs duties or taxes that may apply upon arrival.

Tracking: All orders are shipped with full tracking and require a signature upon delivery to ensure your luxury products arrive safely.